Stanbic Bank Tanzania Limited is a full-service commercial bank and a member of the Standard Bank Group, Africa’s largest banking group by assets. Established in 1995 following the acquisition of Meridien BIAO Bank Tanzania, Stanbic Bank Tanzania offers a wide range of financial services to individuals, businesses, and institutions across the country.

? Head Office


Address: Stanbic Centre, Corner of Ali Hassan Mwinyi & Kinondoni Road, P.O. Box 72647, Dar es Salaam, Tanzania


Phone: +255 22 2666850


Website: www.stanbicbank.co.tz


? Customer Care Contacts


Toll-Free (within Tanzania): 0800 751 111


International: +255 783 780077


Email: tanzaniaccc@stanbic.com


? Branch Locations & Contacts
Stanbic Bank operates multiple branches across Tanzania. Below are some key branches:



Main Branch (IT Plaza, Ohio Street, Dar es Salaam):



Phone: +255 22 2112195


Hours: Mon–Fri: 08:30–15:30, Sat: 08:30–16:00




Centre Branch (Ali Hassan Mwinyi/Kinondoni Road, Dar es Salaam):



Phone: +255 22 2666460


Hours: Mon–Fri: 08:30–15:30, Sat: 08:30–16:00




Kariakoo Branch (Narung’ombe Street, Dar es Salaam):



Phone: +255 22 2184038


Hours: Mon–Sat: 08:30–19:00, Sun: 08:30–14:00




Arusha Branch (Uhuru Street, Sokoine Road):



Phone: +255 27 2509713


Hours: Mon–Fri: 08:30–16:00, Sat: 08:30–12:00




Mwanza Branch (Makongoro Road/Ghana Street):



Phone: +255 28 2500948


Hours: Mon–Fri: 08:30–15:30, Sat: 08:30–12:00




Mbeya Branch (Lupa Way/Karume Road):



Phone: +255 25 2500380


Hours: Mon–Fri: 08:30–16:00, Sat: 08:30–12:00




Dodoma Branch (Mbeya Street, Uhindini Viwandani):



Phone: +255 22 2197800


Hours: Mon–Fri: 08:30–16:00, Sat: 08:30–12:00




Tanga Branch (Independence Road):



Phone: +255 27 2646327


Hours: Mon–Fri: 08:30–16:00, Sat: 08:30–12:00




For a comprehensive list of all branches and their contact details, please visit the

?‍? Executive Leadership


Chief Executive Officer: Manzi Rwegasira


Head, Corporate and Investment Banking: Ester Manase


Head, Business and Commercial Banking: Fredrick Max


Head, Personal & Private Banking: Omari Mtiga


Chief Finance and Value Officer: Derick Lugemala


Head, Operations: Lydia Kokugonza


Head, Information Technology: Nelson Swai


Head, Compliance & FCC: Rose Otaigo


Head, Internal Audit: Jonathan Ngoma


Head, People and Culture: Rabina Masanja


Head, Risk: Wilmot Ishengoma


Head, Brand & Marketing: Neemarose Singo


Head, Credit: Shanzo Mwale


Head, Legal: Eric Rwelamira


Company Secretary: Ives Mlawi


Chairman of the Board: Patrick Rutabanzibwa




? Products & Services
Stanbic Bank Tanzania offers a variety of financial products and services, including:



Personal Banking: Savings and investment accounts, personal loans, insurance products, and reward programs.


Business Banking: Business loans, savings and investment solutions, and specialized business services.


Digital Banking: Internet banking, mobile banking, and the Standard Bank App for convenient banking on the go.




? Digital Banking
Stanbic Bank provides robust digital banking platforms, including:



Standard Bank App: Available on the Play Store and App Store for mobile banking.


Internet Banking: Access your accounts and perform transactions online.


Biashara Online: Tailored for business clients to manage their finances efficiently.




? Complaint Procedure
If you have any complaints or issues, Stanbic Bank Tanzania has a structured complaint resolution process:



Phone: 0800 751 111 (Toll-Free within Tanzania) or +255 783 780077 (International)


Email: tanzaniaccc@stanbic.com, service@stanbic.com, infotz@stanbic.com


Mail: The Head of Service, Stanbic Bank Tanzania, P.O. Box 72647, Dar es Salaam, Tanzania