Onfon Media Ltd is a leading telecommunications and IT services provider headquartered in Nairobi, Kenya, with a strong presence across East and West Africa. Established in 2007, the company specializes in delivering innovative mobile Value-Added Services (VAS) and digital communication solutions to both corporate clients and individual consumers.




? Company Overview


Founded: 2007


Headquarters: Nairobi, Kenya


Regional Operations: Kenya, Tanzania, Uganda, Nigeria, Mozambique


CEO: Dennis Makori


Employees: 201–500


Website: onfongroup.com


Onfon Media is licensed by the Communications Authority of Kenya and certified by the Tanzania Communications Regulatory Authority (TCRA), ensuring compliance with regional telecommunications standards.




? Core Services
Corporate VAS Solutions


USSD (Unstructured Supplementary Service Data): Interactive mobile menus for real-time customer engagement.


Bulk SMS: High-volume messaging for alerts, promotions, and notifications.


Short Codes: Two-way communication channels for customer interaction.


System Development & Integration: Custom software solutions tailored to business needs.


Call Center & CRM Services: Advanced customer relationship management tools.


Mobile VAS for Consumers


Ring Back Tones (RBT): Personalized caller tunes for entertainment and information.


Interactive Voice Response (IVR): Automated phone systems for efficient customer service.


411 Services: Informative content delivery via mobile platforms.


Artist Management: Collaborations with artists for content creation and distribution.





? Regional Presence
Onfon Media operates in multiple African countries, including:



Kenya: Headquarters and primary operations.


Tanzania: Certified by TCRA, partnering with major mobile network operators like Vodacom, Tigo, Airtel, and Halotel.


Uganda, Nigeria, Mozambique: Expanding services and regional partnerships.





? Vision and Mission


Vision: To become the leading Pan-African VAS company.


Mission: Harnessing technology and innovation to create effective information and entertainment solutions.


Core Values: Innovation, employee satisfaction, and customer satisfaction.





? Contact Information


Kenya Office: 1st Floor, Red Commercial Complex, Mombasa Road, Nairobi


Phone: +254 703 012 000


Email: info@onfonmedia.com


Website: onfongroup.com


Tanzania Office: 3rd Floor, TGB Building, Coca-Cola Road, Dar es Salaam


Phone: +255 753 461 725


Email: info@onfonmedia.co.tz


Website: onfonmedia.co.tz