Case Management Coordinator (CMC)- 14 positions 

Title: Case Management Coordinator (CMC)- 14 positions

Reporting to: Case Management Officer (CMO)

Line Manage: None

Locations: Mbozi DC -2 ;Mbeya CC-2;Mbalari-3;Tunduma-1;Momba-1and Kyela 2 positions.

Roles & Responsibilities.


Supervise Community Case Workers (CCWs) and provide continuous mentoring and support to ensure delivery of high-quality case management services.
Disseminate and ensure adherence to case management, child protection, referral and linkages, parenting, M&E guidance, standard operating procedures (SOPs) and other job-aids that facilitate holistic case management at the household/community levels.
Ensure case management services delivered address the holistic needs of OVC and caregivers including health, nutrition, education, protection, livelihoods, and psycho-social well-being.
Conduct quality step-down trainings to CCWs and facilitate monthly meetings in the field to introduce new topics, improve quality, and reinforce guidelines and procedures.
Ensure CCWs complete required case management forms and case filing system is well maintained
Work in partnership with local government authorities as appropriate, including but not limited to District Executive Directors, Council Health Management Teams, District Social Welfare Officers, and ward level officials.
Create community linkages for broader community engagement of youth and caregivers in case management, child protection, parenting, etc.
Assist in mapping existing community cadres (Community Health Workers, Home-Based Care Workers, Para-Social Workers, etc.) in communities and assist government officials to recruit and select CCWs for the National Integrated Case Management Training for CCWs.
Ensure that all CCWs are oriented in the Child Protection Policy and Code of Conduct; take all cases of child abuse seriously and follow national protocols to ensure timely reporting
Ensure CCWs are coordinating with local structures including health facilities and Child  Protection Committees (formerly known as Most Vulnerable Children’s Committees).
Assist in the development of a service directory for social services (in coordination with the Health and HIV services Officer) in implementation areas; update the directory at least once a year.
Submit timely updates to the Case Management Officer for inclusion in the quarterly, semi-annual, and annual reports
Document lessons learned and best practices for experience sharing and replication.
Perform any other relevant duties as assigned by the Case Management Officer.
Minimum required Qualifications, Experience and Skills



Diploma in Social Work or Public Health, Community Development, Community Economic Development (CED), may be considered.
Bachelor degree in the above-mentioned fields will be an added advantage.


Strong M&E skills and experience in strategic information
Excellent written and oral communication skills in Swahili and English including excellent training skills in working with adult learner leaners, particularly at the community level.
Able and willing to work flexible hours as needed without constantly or close supervision
Demonstrate leadership and team building skills.
Diplomacy and negotiation skills that demonstrate ability to collaborate coordinate with a range of stakeholders and complex priorities.


At least three (3) years’ experiences in a field position with an organization in public health  or OVC programming
Experience in Home Based Care (HBC), National Integrated Case Management Systems (NICMS), PEPFAR OVC/MVC differentiated care of services etc. is preferred.
Experienced with PEPFAR 3.0 funded project in Tanzania.
Experience implementing program and donor regulations, systems, and procedures.
Experience in an Appreciative Inquiry (AI) approach in development and social work.

Click “APPLY FOR JOB” button above to apply for this job.

Interested applicant should send the application letter, curriculum vitae (CV), academic transcripts, and three referees to:

Executive Director,


P.O.BOX 204,



Deadline: 15/10/2021 before close of office business. 15.30 hours.