Job Title: Senior Compliance Manager
Requisition ID: req5616
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No
Location: Kasulu, Tanzania
The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 30 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
The IRC has been present in Tanzania for 25 years, supporting refugees and Tanzanians with health, education and protection. With a National Office in Dar es Salaam and field offices in Kasulu, Kibondo and Kigoma, the IRC serves over 200,000 people each year.
The IRC currently has over 200 staff and employs a further 2,000 refugee workers to enable the front line delivery of its programmes. Together, we aim to provide the best possible impact for some of the most vulnerable children, women and men. In all that we do, IRC strives to deliver through IRC’s core values of Integrity, Accountability and Service. This new role is at the heart of that challenge.
The largest number of IRC staff and incentive workers (c. 1500) are within the education programme. This programme will shortly expand further, with new funding designed to dramatically strengthen the quality of education across all camps.
The Senior Compliance Manager will support the Country Director and senior staff to oversee ethics and compliance related functions across the country program. The core purpose of the role is:
To build a safe and compliant working environment within IRC, through proactive prevention initiatives to reduce wrongdoing and timely, coordinated action where behaviour is suspected to be inconsistent with IRC values and policies.
The role will have a range of responsibilities, all aimed to promote ethics and compliance in the behaviour of staff and incentive workers and to coordinate consistent and effective follow up as needed when there are allegations of misconduct.
The role will work closely with all senior staff, particularly with the CD and Field Coordinators, the HR department, Finance Controller and technical leads; and with IRC’s Global Ethics and Compliance Unit (ECU).
• Working across stakeholders to promote a culture that adheres to IRC values and is fully compliant with our policies, procedures and the law. This includes developing an appropriate control environment and ensuring standard operating procedures and IRC policies are followed. Where weaknesses in controls or their application is identified, the Senior Compliance Manager will recommend appropriate risk mitigation in consultation with relevant stakeholders and will also ensure appropriate reporting to central risk owners (including HR, Finance, Supply Chain, ECU, Field Coordinators and the CD) to ensure central support remediation.
• Promoting a strong understanding of IRC values and working with others to support training and communications on issues including fraud and corruption and safeguarding (exploitation and sexual harassment and violence against staff and clients).
• Promoting an expectation and culture of reporting suspected misconduct into the ECU for any suspected forms of abuse or wrongdoing, to allow for proper follow and action as required.
• To develop and manage aspects of the country program’s risk management process, relating to ethics and compliance, to include fraud, corruption, safeguarding and sexual harassment and exploitation or violence.
Create a safe and compliant environment
• Support the development and monitoring of a country level risk register including identification of risk mitigations for ethics and compliance related concerns.
• In coordination with and under the guidance and direction of the Country Director and the Global Ethics and Compliance Unit, act as focal point for IRC- ECU policies
• Coordinate a training and awareness programme for all staff on ethics and compliance issues. Work with many stakeholders (HR, gender champions, finance, supply chain and organizational leadership) to roll-out policies and initiatives and consistently refresh training provided.
• Strengthen the use of the risk register (created pursuant to IRC’s risk framework) for the country program across operations and programs.
• Coordinate and conduct ethics and compliance risk reviews of IRC, partner and sub-partner activities to assess adequacy and effectiveness of internal controls, risk management and compliance. Aim to build the capacity of partners wherever possible
• Using a range of innovative strategies promote a culture of ethical and compliant behaviours across all sites
• Support the development or adaptation of policies designed to create a safer working environment
• Promote a culture of reporting on ethics and compliance concerns, providing appropriate feedback to staff, partners and complainants, working closely to ensure support and follow up is provided.
• Produce consolidated internal reports (ethics and compliance) with findings and issues identified during these reviews, give appropriate recommendations on improvements to the country program and related partners’ processes, systems and procedures where appropriate.
• Work with ECU’s Safeguarding focal point(s), HR and local staff to ensure implementation of IRC’s global safeguarding strategy addressing prevention of and response to Safeguarding misconduct.
Misconduct Allegations and Investigations
• The Senior Compliance Manager will work with IRC’s global Ethics and Compliance Unit, to ensure that staff and partners are aware of the IRC’s reporting mechanisms; and shall provide timely support the ECU on investigations as appropriate, in accordance with the IRC’s investigations process.
• The Senior Compliance Manager will report to the Country Director (CD), and, in the cases of investigations, to the Ethics and Compliance Unit’s Senior Director of Investigations (SDI).
• Contribute to investigations on a case by case basis under the guidance of ECU (Sr Director of Investigations). This may include the below:
• By agreement with ECU, support or undertake investigations of alleged fraud, waste, financial corruption, misconduct, ensuring objectivity, impartiality and fairness throughout investigative processes in accordance with generally recognized international investigative standards, and IRC guidelines;
• Prepare reports and ad hoc briefs pertaining to investigations in coordination with ECU and country leadership
• Undertake investigation assignments in the local area at the direction, and in coordination, with ECU, keeping country and regional management informed consistent with any investigation confidentiality constraints
• Liaise closely with ECU and HR as needed on fraud and corruption, employee relations, and exploitation and abuse of beneficiaries and staff.
• Perform other tasks as required by the CD.
• Conduct any ad-hoc internal investigative/ crisis related assignments as required by the Country Director and in coordination with ECU or HR or in response to donor specific queries.
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
• A degree in a relevant discipline- Legal or HR preferred.
• At least 5 years management experience, ideally in a similar or comparable setting
• Good understanding of Accounting and Internal Control standards.
• Previous investigation experience, whether on safeguarding, fraud or corruption matters.
• International experience within NGOs or in the development / humanitarian sector, with knowledge of donor rules and regulation, is desirable.
• Strong planning, organizational and interpersonal skills.
• Excellent analytical, presentation, and reporting skills.
• Ability to respond to changing priorities.
• Ability to work independently on own initiative
• Excellent communication skills, verbally and in writing, in English and French
• Evidence of successful experience in compiling and conducting training workshops is an advantage.
• Excellent IT skills in Microsoft Word, Microsoft Excel.
• Strong commitment to IRC’s mission, purpose and values.
• Scrupulous personal integrity, including rigorously confidentiality and an unstoppable determination to ensure IRC programmes and staff are working to IRC values.
Qualified women are encouraged to apply. Please submit your application through our recruitment portal before the deadline July 16th 2019.
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