Overview

Manager, Digital Banking & Partnerships – (2100012977)
Job: Retail Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time

Employee Status: Fixed Term

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.

We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities
Receive and ensure applications for new Current, Savings, Fixed Deposit and Call Accounts are as per account opening requirement.
Receive and process applications for personal Loans, personal overdrafts.
Accept, scrutinise mandates for new accounts
To actively participate in branch sales planning to generate branch action plans for meeting/exceeding sales targets.
To generate new business via local sales promotions, in – branch contacts and contacts with alliances.
To build and deepen relationship with existing customers
To maximise cross sell opportunities
To provide quality, efficient after sales services
Ensure adequate supply of up to date product brochures to clients.
Daily updating of the Sales activities
Carry out the monthly sales tracking.
Regular visits to customers
Respond to suspicious transactions queries raised by FCC
Any other duties delegated by the Manager
Ensure compliance with Group Policy and Standards, local regulations, controls and procedures of the Bank
Ensure compliance with Guidelines and Procedures on Customer Due Diligence for account opening.
Ensure you remain alert to the risk of AML and assist in the bank’s efforts in combating it by adhering to the key principles in relation to identifying your customer, reporting suspicious activity, safeguarding and not disclosing suspicions to customers.
Ensure you adhere to health and safety policies and procedures to ensure that you work in the safe environment and do not put the safety of other staff and customers at risk.
Ensure compliance with Guidelines and Procedures on Customer Due Diligence for account opening.
Ensure you remain alert to the risk of AML and assist in the bank’s efforts in combating it by adhering to the key principles in relation to identifying your customer, reporting suspicious activity, safeguarding and not disclosing suspicions to customers.
Ensure you adhere to health and safety policies and procedures to ensure that you work in the safe environment and do not put the safety of other staff and customers at risk.

Key Stakeholders
Head, CDD Operations
Senior Product Manager
BORM
Head Legal & Country Compliance teams
Operations (GBS)
Head, Credit
Head, FCC
BOSM
CSM
Other Responsibilities
Embed Here for good and Group’s brand and values in first line operational risk management.
AML Responsibility:
– Remain alert to risk of Money laundering and assist in the Bank’s effort in combating it by adhering to key principles in relation to CDD, reporting suspicious, safeguarding records and not disclosing suspicious to customers

Our Ideal Candidate
Graduates however a professional qualification would be advantageous
At least 5 years Banking Experience.
Thorough knowledge of bank products and procedures.
Thorough knowledge of lending,
Sales and marketing ability.
Change driven, ability to adapt and motivate others to accept change.
Effective decision taker to handle a variety of branch problems and issues.
Strong interpersonal, management and leadership skills.
Ability to plan.
Wide knowledge of banking practice and theory, professional qualification advantageous.

MODE OF APPLICATION

Click “APPLY FOR  JOB” button above to apply for this job.

Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
Unposting Date: 10/Jun/2021, 1:59:00 AM

About Standard Chartered Bank International Tanzania