Dar es Salaam
Corporate Consulting in Tanzania
Duration: 12 Months.
Application deadline: 01 July 2022
Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.
Main Job Tasks and Responsibilities
Answer Telephone, Screen And Direct Calls
Take And Relay Messages
Provide Information To Callers
Greet Persons Entering Organization
Direct Persons To Correct Destination
Deal With Queries From The Public And Customers
Ensure Knowledge Of Staff Movements In And Out Of Organization
Monitor Visitor Access And Maintain Security AwarenessProvide General Administrative And Clerical Support
Prepare Correspondence And Documents
Receive And Sort Mail And Deliveries
Maintain Appointment Diary Either Manually Or Electronically
Organize Conference And Meeting Room Bookings
Co-Ordinate Meetings And Organize Catering
Monitor And Maintain Office Equipment
Control Inventory Relevant To Reception Area
Tidy And Maintain The Reception Area
Education And Experience
Bachelor’s Degree Generally Required
Knowledge Of Administrative And Clerical Procedures
Knowledge Of Computers And Relevant Software Application
Knowledge Of Customer Service Principles And Practices
Keyboard Skills Ability To Work A Switchboard
Verbal And Written Communication Skills
Professional Personal Presentation
Customer Service Orientation
Organizing And Planning
Attention To Detail
Key Performance Indicators:
Customer Centric: Greet And Welcome Guest As Soon As They Arrive At The Office.
Providing First Level Customer Support To All Customers Visiting Vodacom Headquarters For Various Customer Service Issues.
Direct Visitors To The Appropriate Person And Office.
Answer, Screen And Forward Incoming Phone Calls.
Ensure Reception Area Is Tidy And Presentable.
Provide Basic And Accurate Information In-Person And Via Phone/Email.
Maintain Office Security By Following Safety Procedures And Controlling Access Via The Reception Desk
MODE OF APPLICATION
Click “APPLY FOR JOB” button above to apply for this job.
Please send your updated CV, Cover letter not later than 17.00hrs on Sunday, 30th June 2022. (Subject of email should be Position applying for)
** Documents submitted have to be in PDF format.
***** Only shortlisted candidates will be contacted***