Job Description


HSEQ: Respect of the Golden rules and all the HSE rules and standards of TOTAL by all the staff, contractors, customers…
Receive and process fuel orders
Ensure customer orders are executed and delivered on time as per D+2 procedure.
Prepare and submit customer statements immediately after every end of month.
Reconcile customer accounts whenever necessary.
Follow-up the payments and ensure credit customers are within terms.
Follow-up the opening of new customer accounts.
Follow-up reversals, debit/credit notes for customers whenever necessary.
Create and maintain customer records and files. Ensure the following records are available; Customer orders, payment details, debit/credit notes, statements, correspondence and any other record as directed by Head of Department.
Participate in any marketing activity that improve the sales and profitability of the company
Context and environment
Understanding and follow up of procedures
Undertaking client needs
Understanding customer contracts and terms

Candidate profile


University degree in Business Administration/Marketing/Engineering
Minimum of two years work experience and preferably in petroleum industry
Knowledge in MS Office package


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