Overview

Head of Mpesa IT Operations  

The candidate will be responsible for planning, sourcing, designing, implementation, deployment and maintenance of MPESA + Eco System

Key accountabilities and decision ownership:

  • To guarantee high availability and excellent customer experience for M-PESA
  • Play a leadership role in ensuring the M-PESA system is stable and accessible on 24/7
  • Responsible for financial planning and control pertaining to M-PESA Support
  • Responsible for human resources management pertaining to M-PESA
  • To provide guidance, leadership and direction to M-PESA support manager, and ensure they are familiar with technical architecture of their systems and have also instituted a regime which will ensure problems are detected early and resolved in a timely manner.
  • Business Continuity Management

Core competencies, knowledge and experience

  • Project management skills
  • Decision making, leadership, good communication
  • Planning, GSM/3G/4G Network expertise
  • Systems Integration, Business needs analysis
  • Mobile Money, AML, Payment Gateway
  • Over 5+ years of total experience in Man Management, Project Management, Telecommunication, and Systems
  • Integration in Telecom industry.
  • Total of 4+ years of Experience in Management Level.

Must have technical/professional qualifications:

  • Bachelor degree in Computer Science or its equivalent.
  • Strong technical, analytic skills.
  • Build and maintain relationship with key stakeholders.
  • Mobile Money experience would be an added Bonus

MODE OF APPLICATION:

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