Humanitarian Information Reporting Officer (HIRO)
World Vision



Job Description

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!



Capture waybills key information into the CTS system timely
Generate CTS reports and share them accordingly in a timely manner
Ensure functionality of the Last Mile Mobile Solution (LMMS) application
Participate in periodical Physical Inventory exercises
Ensure timely uploading of periodical approved reports
Follow up on CSS and ensure timely uploading
Represent the program in Humanitarian Information Reporting forums organized at different national and regional levels
Enhance internal controls regularly



Key data captured into CTS timely
CTS reports are generated timely
Functional LMMS
Physical Inventory is undertaken precisely
Quality reports compiled and submitted
Monthly CSS uploaded timely
Forums attended
Loses mitigated


Required Professional Experience

Three years experience in working with humanitarian operations,
Experience in reporting and ICT
Experience in working for commodities programs

Required Education, training, license, registration, and certification

Training in commodities management, response training, human resources management, management, and ICT


Preferred Knowledge and Qualifications

Degree in Accountant, Procurement, Information Communication, and Technology, a master’s degree is an added advantage
Travel and/or Work Environment Requirement

Refugee camps


Physical Requirements

Should be physically fit

Language Requirements

English and Swahili


KEY WORKING RELATIONSHIPS Contact (within WV or outside WV)

WFP Field Staff

They are always on the ground to participate in PI

UNHCR Field Staff

To resolve challenges associated with beneficiaries’ registration

Plan International

For child protection issues associated with food services

Refugee community leaders

Information dissemination to the communities at large

EDP staff

Periodical PI and reconciliations


The role needs regular discussion-making guided by set principles



Be Safe and Resilient
Deliver Results
Build Relationships
Be Accountable
Learn and Develop
Improve and Innovate
Partner and Collaborate
Embrace Change

Applicant Types Accepted: Local Applicants Only


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