Customer Service Intern At M-gas

M-Gas is a company that provides clean cooking fuel to households in Kenya and other parts of East Africa. It uses a “Pay-As-You-Cook” model, which utilizes smart meter technology to make LPG gas more affordable and accessible. The company’s goal is to eliminate the large upfront cost of buying and refilling gas cylinders, allowing customers to pay for their cooking gas in small, daily amounts.M-Gas’s smart meter technology is a key part of its business. The meters are connected to the internet and track gas usage, enabling the pay-as-you-go model. The company also handles the delivery of new gas cylinders to customers’ homes before they run out. M-Gas was founded as part of Circle Gas, an initiative by a group of investors who wanted to bring clean cooking solutions to Kenyan households on a large scale.In Tanzania, specifically, M-Gas operates in the Dar es Salaam region. They provide customers with a full gas cylinder, a smart meter, and a gas stove, eliminating the high initial cost of purchasing this equipment. Customers can then pay for the gas they use in small increments through mobile payment services.