Employment Information
Role Overview
We are looking for a highly driven and results-oriented On-Desk Loan Recovery Officer to join our team. This role requires strong analytical skills, persistence, and the ability to manage high-volume client follow-ups to ensure timely loan repayments.
Key Responsibilities
- Analyze loan repayment data to quickly identify defaulters
- Conduct daily phone follow-ups to recover outstanding payments
- Make 300+ calls per day to clients
- Engage clients professionally while maintaining a firm and persistent approach
- Coordinate with field staff to improve recovery performance
- Track and report on missed or delayed repayments
Requirements
- Advanced proficiency in Microsoft Excel (non-negotiable)
- Strong skills in data analysis and tracking
- Comfortable handling high-volume outbound calls
- Excellent negotiation and follow-up skills
- Target-driven, resilient, and able to work under pressure
- Demonstrated leadership abilities
Work Schedule
- Monday to Saturday
- Fast-paced, target-driven environment
Benefits
- Monthly basic allowance
- High commission based on performance
Application Process
Interested and qualified candidates should submit their CV and cover letter to
Send your CV and cover letter tohr.hopemicrocredit@gmail.com
cc hellomikopo@gmail.com cc hr@hopemicrocredit.co.tzSubject Line: Application for Accountant position
with the subject line indicating the position applied for.
