Job Description
Job Location :
Head Office, Hq
Main Responsibilities:
- Prepare engagement documents such as NDA and related draft documents while ensuring engagement conditions are captured and liaise with Credit/Legal departments on the same.
- Provide day-to-day assistance to clients and partners, addressing their inquiries and solving any issues that arise.
- Perform secretarial duties in departmental meetings and ensure timely execution of agreed actions with partners and our bank.
- Prepare necessary reports and documents for internal and external stakeholders including Bancassuarance, Credit, Quality Assurance, Auditors and BOT examiners etc.
- Assist in managing partners’ accounts, including monitoring account activities and transactions
- Prepare periodic reports on partners’ performance when needed, compliance to post approval or engagement with bank and documentation for Management and respective forums/committees.
- Monitor daily performance with engagement of Relationship Managers and branches on expiring phase of partners, breach of terms and corrective actions needed.
- Act as a liaison between the partners and the Bank, ensuring smooth and effective communication.
- Assist Relationship Managers in onboarding new partners, making sure the process is seamless and all necessary information is collected and processed appropriately.
- Daily review of expired agreements and obligations to be met in collaboration with legal and Compliance departments.
- Conduct Market Research to provide insights and support the department in crafting strategies that benefit the bank on partnerships.
Knowledge and Skills:
- Excellent communication skills (both written and spoken) in English & Swahili.
- Sound understanding of Business Banking products and services.
- Knowledge of Core Banking Operating System (Flex cube) and Business Intelligence (BI) system.
- Strong computer skills proficient in outlook, word, excel & power point.
- Excellent interpersonal and networking skills for both internal and external customers.
- Ability to effectively prioritize, manage multiple projects in a fast-paced environment and execute tasks in a high-pressure environment.
- Well-developed analytical, quantitative, and problem-solving skills.
- Independent, team player with ability to work under minimum supervision.
- Knowledge in review and drafting legal contracts
Qualifications and Experience:
Job opening date : 10-Oct-2025
Job closing date : 24-Oct-2025
How to Apply:
Please follow the link provided below.
TAP / CLICK HERE TO APPLY